FAQs

secretlookz.com is the best of online shopping in Bangladesh. We operate locally to provide service throughout the country.

secretlookz.com is not just an ordinary online store. We are proud to stand out from our competitors with our products. Our products are the best in quality which is supported by an incredible warranty as well as the most competitive price in the market.

secretlookz has a wide range of selections from the most reputed brands worldwide with only genuine products and no duplicates. You can rest assured that all products showcased on our website are 100% genuine!

Our website is designed to make buying online easier, faster, and more reliable for shoppers in Bangladesh. Placing an order online at secretlookz is fast and easy. Visit our How to Place an Order Online page for a step-by-step guide on making purchases from secretlookz.com.

We have an extensive range of payments options available for your convenience. You can pay us using our bKash number, online banking, and credit cards.

We have a 7 day unconditional return policy for all products sold online to ensure that customers are completely satisfied with their purchase. If you are unhappy or unimpressed with your order, we allow returns within 7 days for your satisfaction. Learn more by visiting our Return Policy page.

Your information is 100% safe and secure on our website which is SSL certified as well as the payment processing is highly encrypted. Read our Privacy Policy to learn more about your information security at secretlookz.com.

SecretLookz is a licensed, authorized, and fully protected website which offers safe and secure checkout for all. Our business is licensed and regulated with the sole purpose of your security and convenience.

We are available for providing service and support 24/7. You can contact us by phone or email. Visit our Contact Us page for more information about how to get in touch with us.